Public service performance : perspectives on measurement and management / ed. by George A. Boyne [et al.]. Paperback ed.

    Cambridge ;New York : Cambridge University Press, 2010. XVII, [1], 319 s. : il. ; 25 cm.
    ISBN 978-0-521-85991-2     ISBN 978-0-521-17293-6

   
T.17834        UKD: 351/354=111