Chang, Wei-Lun.

    Service mining : framework and application / Wei-Lun Chang.
    New York : Business Expert Press, 2014. XI, 104 s. : il. ; 23 cm.
    (Quantitative Approaches to Decision Making Collection)
    (Quantitative Approaches to Decision Making Collection ISSN 2163-9515)
    ISBN 978-1-60649-574-2     ISBN 978-1-60649-575-9

   
T.16604        UKD: 004.62=111