Measuring and improving productivity in services : issues, strategies and challenges /

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Djellal, Faridah.

    Measuring and improving productivity in services : issues, strategies and challenges / Faridah Djellal, Faïz Gallouj.
    Cheltenham ;Northampton, MA : Edward Elgar, cop. 2008. XIV, 246 s. : il. ; 24 cm.
    (Services, Economy and Innovation)
    (Services, Economy and Innovation)
    ISBN 978-1-84720-269-7

   
T.12214        UKD: 346.54:338.46]=111