TY  - BOOK
A2  - ed. by George A. Boyne [et al.].
A3  - Boyne, George A.
ET  - Paperback ed.
NV  - XVII, [1], 319 s. :
PY  - 2010
SN  - 9780521859912
SN  - 9780521172936
TI  - Public service performance : perspectives on measurement and management /
ER  -