TY  - BOOK
A2  - Hunter Hastings and Jeff Saperstein.
A3  - Saperstein, Jeff.
AU  - Hastings, Hunter.
N1  - Na s. red. ISSN: 2326-2699 (electronic), 2326-2664 (print).
NV  - XXVIII, 135 s. :
PY  - 2014
SN  - 9781606496626
SN  - 9781606496633
TI  - Service thinking : the seven principles to discover innovative opportunities /
ER  -