TY  - BOOK
A2  - by John Ward and Elizabeth Daniel.
A3  - Daniel, Elizabeth
AU  - Ward, John
ET  - 2nd ed.
NV  - XVI, 346 s. :
PY  - 2012
SN  - 9781119993261
SN  - 9781118381588 (ebk)
SN  - 9781118381601  (ebk)
SN  - 9781118381595 (ebk)
TI  - Benefits management : how to increase the business value of your IT projects /
ER  -