TY  - BOOK
A2  - Steve Portigal ; [foreword by Grant McCracken].
A3  - McCracken, Grant David
AU  - Portigal, Steve.
NV  - XV, 158 s. :
PY  - 2013
SN  - 9781933820118
SN  - 193382011X
TI  - Interviewing users : how to uncover compelling insights /
ER  -