TY  - BOOK
A2  - Irma Becerra-Fernandez and Rajiv Sabherwal ; forew. by Cyrus F. Gibson.
A3  - Sabherwal, Rajiv.
A3  - Gibson, Cyrus F.
AU  - Becerra-Fernandez, Irma
NV  - XV, 352 s. :
PY  - 2010
SN  - 9780765623515
TI  - Knowledge management : systems and processes /
ER  -