TY  - BOOK
A2  - Robert S. Kaplan, David P. Norton.
A3  - Norton, David P.
AU  - Kaplan, Robert S.
NV  - XI, 322 s. :
PY  - 1996
SN  - 9780875846514
SN  - 0875846513
TI  - The balanced scorecard : translating strategy into action /
ER  -