TY  - BOOK
A2  - Bernd Stauss [et al.] ; (ed.).
A3  - Stauss, Bernd.
N1  - Na 1. s. okł.: Roland Berger Strategy Consultants.
N1  - The contributions contained in this book reflect the content of presentations and statements given at the first German Services Science Conference.
NV  - VI, 172 s. :
PY  - 2008
SN  - 9783540744870
TI  - Services science : fundamentals, challenges and future developments /
ER  -